Dentinal hypersensitivity is one of the most common complaints clinicians hear chairside. It can occur after restorative procedures, after whitening, around exposed root surfaces, or when caries progressed far enough to expose dentin. For patients, sensitivity can be painful, frustrating, and disruptive. For doctors and hygienists, it creates a real clinical challenge.
The good news is that with the right products and protocols, you can effectively address sensitivity at every stage — from prevention before it begins to immediate relief for patients already experiencing discomfort.
Understanding the Cause of Sensitivity Comes First
Sensitivity is often described as a single symptom, but it can have several different causes. During the standard restoration process there are many factors that can lead to post-op sensitivity, such as mechanical trauma, over-drying, or even polymerization shrinkage. Patients may also experience sensitivity after whitening, scaling, root planing, prophylaxis, due to a diet high in acidic foods and beverages, or when root surfaces are exposed.
Because the causes vary, a one-product approach simply is not enough. A preventive desensitizer used during restorative procedures serves a different purpose than a topical desensitizer for exposed cervical dentin, and both differ from a solution designed to treat sensitivity caused by active decay. The Centrix desensitizer line gives clinicians the flexibility to select the right desensitizer for each clinical scenario.
Glu/Sense: Prevent Post-Op Sensitivity Before It Begins
Glu/Sense dentin pre-treatment desensitizer gel is designed for preventive use during direct and indirect restorative procedures. Its 35% HEMA and 5% glutaraldehyde formulation helps occlude dentinal tubules, stabilize the collagen matrix, and reduce the fluid movement associated with pain transmission. Used before bonding, Glu/Sense helps you address sensitivity at the preparation stage, before the restoration is placed.
D/Sense Crystal: Fast Relief for Post-Op Sensitivity
D/Sense Crystal is a one-step, dual-action desensitizer gel and cavity liner designed to tackle post-operative and naturally occurring sensitivity not caused by caries. When applied to the affected surface, it precipitates calcium oxalate and potassium nitrate crystals that penetrate the tubules and seal the dentin surface with a continuous, acid-resistant complex. Go for D/Sense Crystal when your patients present with sensitivity in the smile zone, after bleaching, scaling and root planing or prophylaxis, at cervical margins, on exposed root surfaces, and in cases linked to a highly acidic diet.
SilverSense SDF: Address Sensitivity Caused by Caries
When sensitivity is caused by caries, the clinical goal changes. The source of discomfort is not simply exposed dentin; it is active disease that has weakened tooth structure and created bacterial activity. SilverSense SDF, a 38% silver diamine fluoride, is a site-specific solution for caries-related sensitivity. It helps occlude dentinal tubules with insoluble precipitates while simultaneously hardening the softened tooth structure so a restoration may be placed directly on top. It fits seamlessly into your standard restorative process.
A Complete Chairside Approach to Sensitivity
The advantage of the Centrix desensitizer line is that each product is designed to provide unique benefits and give you a targeted solution for a specific clinical scenario. Together, these products support a more precise, indication-based approach to patient comfort. Instead of reacting to sensitivity with a single generic solution, you can select the material that best matches the patient’s diagnosis, restorative plan, and esthetic needs.
Explore the Full Desensitizer White Paper
Learn more about choosing the right desensitizing solution for each clinical indication by reading: 3 Easy Solutions for Your Practice, a white paper from Centrix clinical experts: Sara Vasiliou, RDH and Dr. Marian Fanica.
Choose Centrix for Precision Desensitization
Whatever your clinical needs are, you can always rely on Glu/Sense, D/Sense Crystal, and SilverSense SDF to deliver comfortable, efficient care while supporting better restorative and preventive outcomes.
Have questions or want to learn more about how Centrix can help your practice address sensitivity? Call us at 800.235.5862 or contact your Centrix Account Manager.


