Centrix, Inc. Return Policy
If a return of a Centrix product is needed, please contact Customer Service at 800.235.5862 obtain a Return Merchandise Authorization (RMA) number. Please do not ship merchandise back without an RMA.
If you have purchased your Centrix products through a dental distributor, please contact the distributor for instruction.
Standard Return Policy for unopened product:
- Within 30 Days – Full Credit
- Within 31 – 60 Days – 75% Credit
- After 60 Days – No Return*
*If at any time a Centrix Product is not performing as stated in the instructions, please report the issue to Customer Service and obtain an RMA for return to our Quality Department for evaluation.